Last Updated: July 27, 2026
ABN: 34260349033
These Terms & Conditions (“Terms”) govern your use of the online course, digital products, and interview‑review services (“Services”) provided by PivotPoint Education (“we”, “us”, “our”). By purchasing or accessing our Services, you agree to be bound by these Terms.
We provide:
Online educational content delivered digitally
Interview‑review and feedback services
Coaching or advisory services (where applicable)
All Services are educational in nature and do not guarantee employment, job offers, or specific outcomes.
You must be at least 18 years old or have parental consent to use our Services.
Payments must be made in full at the time of purchase through our approved payment processors (e.g., Stripe, PayPal).
Prices are listed in AUD unless otherwise stated.
Nothing in these Terms limits your rights under the Australian Consumer Law (ACL). You are entitled to a remedy if our Services fail to meet consumer guarantees.
Our Refund Policy forms part of these Terms.
We do not offer refunds for change of mind.
Refunds are available where required under ACL (e.g., major failure, not delivered as described).
Digital products are considered “delivered” once access is granted.
All course materials, videos, templates, documents, and content are owned by us. You are granted a non‑exclusive, non‑transferable licence for personal use only.
You must not:
Copy, reproduce, or distribute our content
Share login details
Resell or republish any part of our Services.
You agree to:
Provide accurate information
Use the Services lawfully
Not engage in abusive, harmful, or disruptive behaviour
Not misuse or attempt to reverse‑engineer our platform.
Where you submit recordings, CVs, or other materials for review:
You confirm you have the right to share them
You grant us permission to review and provide feedback
We will not share your materials without consent.
To the maximum extent permitted by law:
We are not liable for indirect or consequential loss
We do not guarantee employment outcomes
Our total liability is limited to the amount paid for the relevant Service.
Our Privacy Policy forms parts of these terms.
We may suspend or terminate access if you breach these Terms.
These Terms are governed by the laws of Victoria, Australia.
For questions, email: info@pivotpointeducation.com.au
This Refunds & Returns Policy applies to all digital products, online courses, and interview‑review services provided by PivotPoint Education.
We do not offer refunds for change of mind or accidental purchases.
Under the Australian Consumer Law, you are entitled to a refund or replacement if the Service has a major failure, including:
The service is not delivered
The service is significantly different from what was described
The service is unsafe
The service is not provided with due care and skill
Digital products (including online courses) are considered “delivered” once access is provided.
Refunds are only available where required under ACL.
Refunds may be provided if:
We fail to deliver the review within the stated timeframe
The service is not provided with due care and skill
The service is not as described
Email us at info@pivotpointeducation.com.au with:
Your full name
Purchase details
Reason for refund request
Supporting evidence (if applicable)
We will respond within 5 business days.
Approved refunds will be processed within 7–10 business days.